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v3.2
v3.2
  • OptiTrack Documentation
  • WHAT'S NEW
    • What's New in Motive 3.2
  • QUICK START GUIDES
    • Quick Start Guide: Getting Started
    • Quick Start Guide: Prime Color Camera Setup
    • Quick Start Guide: Precision Capture
    • Quick Start Guide: Tutorial Videos
    • Quick Start Guide: Active Marker Tracking
    • Quick Start Guide: Outdoor Tracking Setup
  • HARDWARE
    • Cameras
      • Ethernet Cameras
        • PrimeX 120
        • PrimeX 41
        • PrimeX 22
        • PrimeX 13
        • PrimeX 13W
        • SlimX 13
        • Prime Color
        • VersaX 22
        • VersaX 41
        • VersaX 120
      • USB Cameras
        • Slim 3U
        • Flex 13
        • Flex 3
        • V120:Duo
        • V120:Trio
        • Adjusting Global Origin for Tracking Bars
    • Prepare Setup Area
    • Camera Mount Structures
    • Camera Placement
    • Ethernet Camera Network Setup
      • General Overview and Specs
      • Windows 10 Network Settings
      • Cabling and Load Balancing
      • Switch Configuration for PrimeX 120
      • NETGEAR ProSafe GSM7228S: Disabling the Broadcast Storm Control
      • White/Blacklisting Cameras
    • USB Camera System Setup
      • USB Camera Network Overview and Specs
      • V120:Duo and Trio Setup
      • Tracking Bar Coordinate System
        • Transforming Coordinate System: Global to Local
    • Aiming and Focusing
    • Camera Status Indicators
  • MOTIVE
    • Installation and License Activation
    • Motive Basics
    • Calibration
      • .mcal XML Calibration Files
      • Continuous Calibration
      • Continuous Calibration (Info Pane)
      • Calibration Squares
    • Markers
    • Assets
      • Gizmo Tool: Translate, Rotate, and Scale
    • Rigid Body Tracking
      • Aligning Rigid Body Pivot Point with a Replicated 3D Model
    • Skeleton Tracking
    • Trained Markersets
    • IMU Sensor Fusion
    • Data Recording
      • Data Types
    • Labeling
    • Data Editing
    • Data Export
      • Data Export: BVH
      • Data Export: C3D
      • Data Export: CSV
      • Data Export: FBX
      • Data Export: TRC
    • Data Streaming
    • Camera Video Types
    • Audio Recording
    • Motive HotKeys
    • Measurement Probe Kit Guide
    • Motive Batch Processor
    • Reconstruction and 2D Mode
  • MOTIVE UI PANES
    • Settings
      • Settings: General
      • Settings: Assets
      • Settings: Live Pipeline
      • Settings: Streaming
      • Settings: Views
      • Settings: Mouse and Keyboard
      • Settings: Audio
    • Assets Pane
    • Builder Pane
    • Constraints Pane
      • Constraints XML Files
    • Calibration Pane
    • Data Pane
    • Devices Pane
    • Edit Tools Pane
    • Graph View Pane
    • Info Pane
    • Labels Pane
    • Log Pane
    • Probe Pane
    • Properties Pane
      • Properties Pane: Camera
      • Properties Pane: Force Plates
      • Properties Pane: NI-DAQ
      • Properties Pane: OptiHub2
      • Properties Pane: Rigid Body
      • Properties Pane: Skeleton
      • Properties Pane: Take
      • Properties Pane: Trained Markerset
      • Properties Pane: eSync2
    • Status Panel
    • Toolbar/Command Bar
    • Control Deck
    • Viewport
  • PLUGINS
    • OptiTrack Blender Plugin
      • OptiTrack Blender Plugin
    • OptiTrack Unreal Engine Plugin
      • Unreal Engine: OptiTrack Live Link Plugin
        • Quick Start Guide: Real-Time Retargeting in Unreal Engine with Live Link Content
        • Unreal Editor for Fortnite (UEFN): OptiTrack Plugin for Live Link Hub
        • Unreal Engine: Live Link Camera Stream Setup
        • Live Link Content: Active Puck Static Meshes
      • Unreal Engine: MotionBuilder Workflow
      • Unreal Engine: HMD Setup
      • Unreal Engine VCS Inputs
    • OptiTrack Unity Plugin
      • Unity: HMD Setup
    • OptiTrack OpenVR Driver
    • OptiTrack MATLAB Plugin
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
    • OptiTrack Peripheral API
    • External Plugins
      • Houdini 19 Integration
  • ACTIVE COMPONENTS
    • Active Components Hardware
      • Active Puck
      • Wired AnchorPuck
      • CinePuck
      • Wired CinePuck
      • BaseStation
      • Information for Assembling the Active Tags
      • Manus Glove Setup
    • Configuration
      • Active Batch Programmer
      • Active Hardware Configuration: PuTTY
      • Active Component Firmware Compatibility
    • Active Marker Tracking
      • Active Finger Marker Set
  • SYNCHRONIZATION
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
    • Synchronization Setup
    • OptiTrack Timecode
  • VIRTUAL PRODUCTION
    • Unreal Engine: OptiTrack InCamera VFX
    • Entertainment Marker Sets
    • PrimeX 41
  • MOVEMENT SCIENCES
    • Movement Sciences Hardware
      • General Motive Force Plate Setup
      • AMTI Force Plate Setup
      • Bertec Force Plate Setup
      • Kistler Force Plate Setup
      • Delsys EMG Setup
      • NI-DAQ Setup
      • Multiple Device Setup
    • Movement Sciences Marker Sets
      • Biomechanics Marker Sets
      • Biomech (57)
      • Rizzoli Marker Sets
    • For Visual3D Users
    • Prime Color Camera Setup
      • Prime Color Setup: Required Components
      • Prime Color Setup: Hardware Setup
      • Prime Color Camera Setup: Camera Settings
      • Prime Color Camera Setup: Prime Color FS Calibration
      • Prime Color Setup: Data Recording / Export
      • Prime Color Camera Setup: FAQ / Troubleshooting
      • Prime Color Camera Setup: Windows Network Settings
  • VIRTUAL REALITY
    • VR Plugins
      • VR Unreal Engine
        • OptiTrack Unreal Engine Plugin
        • Unreal Engine: OptiTrack Live Link Plugin
          • UE5.1 Live Link Retarget External Workaround
        • Unreal Engine VCS Inputs
      • VR Unity
        • OptiTrack Unity Plugin
      • VR OpenVR
        • OptiTrack OpenVR Driver
    • VR HMD Setup
      • Unreal Engine: HMD Setup
      • Unity: HMD Setup
      • Manually Calibrating the HMD Pivot Point
      • Sync Configuration with an HTC Vive System
    • SlimX 13
    • Active Marker Tracking
      • Active Finger Marker Set
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
  • ANIMATION
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
  • ROBOTICS
    • MoCap4ROS2 Setup
    • OptiTrack Robot Applications
    • Outdoor Tracking Setup
  • DEVELOPER TOOLS
    • Developer Tools Overview
    • Camera SDK
      • Class: cCameraModule
      • Class: cUID
    • Motive API
      • Motive API: Quick Start Guide
      • Motive API Overview
      • Motive API: Function Reference
      • Motive API Camera Calibration
    • NatNet SDK
      • NatNet 4.1
      • NatNet: Class/Function Reference
      • NatNet: Creating a Managed (C sharp) Client Application
      • NatNet: Creating a Native (C++) Client Application
      • NatNet: Data Types
      • NatNet: Matlab Wrapper
      • NatNet: Migration to NatNet 3.0 libraries
      • NatNet: Remote Requests/Commands
      • NatNet: Sample Projects
      • NatNet: Unicast Data Subscription Commands
      • Latency Measurements
    • VRPN Sample
    • Peripheral API: Glove Devices
  • SKELETON MARKER SETS
    • Full Body
      • Baseline (41)
      • Core (50)
      • Biomech (57)
      • Conventional (39)
    • Full Body + Fingers
      • Baseline + Passive Fingers (49)
      • Baseline + Active Fingers (57)
      • Core + Passive Fingers (54)
      • Core + Active Fingers (62)
    • Upper
      • Baseline Upper (25)
      • Conventional Upper (27)
    • Lower
      • Baseline Lower (20)
      • Helen Hayes Lower (19)
      • Conventional Lower (16)
    • Hand and Fingers
      • Left/Right Hand (4) Active
      • Left/Right Hand (10) Active + Passive
      • Active Finger Marker Set
    • Glove Device Setup
      • Manus Glove Setup
      • StretchSense Glove Setup
    • Rizzoli Marker Sets
    • Entertainment Marker Sets
    • Rigid Body Skeleton Marker Set
  • GENERAL TROUBLESHOOTING
    • Licensing Troubleshooting
    • Windows 11 Optimization for Realtime Applications
    • Network Troubleshooting
    • Troubleshooting Q&A
    • Running Motive on High DPI Displays
    • Firewall Settings
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On this page
  • Disable Windows Firewall
  • Windows 10
  • Windows 11
  • Ethernet Settings

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  1. MOVEMENT SCIENCES
  2. Prime Color Camera Setup

Prime Color Camera Setup: Windows Network Settings

Recommended network settings for Prime Color Camera systems.

PreviousPrime Color Camera Setup: FAQ / TroubleshootingNextVIRTUAL REALITY

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These settings can be used with any OptiTrack camera system, but are generally not required. For systems that include Prime Color cameras, these changes can resolve dropped frames and other similar network issues.

Disable Windows Firewall

Firewalls can cause connection issues and frame drops. We recommend disabling the Windows firewall on the camera network.

If the Motive PC is connected to multiple networks, leave the firewalls enabled for all the other networks, especially the network used to connect to the internet.

Windows 10

  1. Navigate to Control Panel -> System and Security -> Windows Defender Firewall

  2. The camera network is typically labeled "Unidentified Network" under the Guest or public networks group.

  3. Select Turn Windows Defender Firewall on or off in the sidebar.

  4. From this window, select Turn off Windows Defender Firewall for the network group that the camera network is on.

  5. Click OK to return to the main firewall page.

The network group will be tagged with a red 'x' shield:

Windows 11

Windows 11 Local Group Policy Editor

Many of the recommended optimizations are completed using Window’s Local Group Policy Editor. To open this program:

  1. From the Windows search bar, type CMD.

  2. Run Command Prompt as administrator.

  3. At the command line, type gpedit.msc and press enter.

  4. This will open the Local Group Policy Editor window.

Once these policies are implemented, the firewall cannot be re-enabled by any other means.

Disable Firewall

  1. Navigate to Computer Configuration -> Windows Settings -> Security Settings -> Windows Defender Firewall with Advanced Security.

  2. The Overview panel shows the current status of the firewall. Click Windows Defender Firewall Properties to change the state of the Private and Public profiles to Off then click OK.

Advanced Firewall Settings

Only change Advanced Firewall settings under the guidance of a Support Engineer or your organization's IT department. Changes can cause breaches in security if done incorrectly.

Ethernet Settings

Open Window’s .

Please contact our if you are having connectivity issues.

Please see our page for more information regarding Ethernet Settings within Windows.

Support team
Quick Start Guide: Prime Color Camera Setup
Local Group Policy Editor
Windows 10: Customize Windows Firewall Settings
Windows 10: A Network group with Windows Firewall Disabled