LogoLogo
WebsiteSupportDownloadsForumsQuick LinksContact Us
v3.2
v3.2
  • OptiTrack Documentation
  • WHAT'S NEW
    • What's New in Motive 3.2
  • QUICK START GUIDES
    • Quick Start Guide: Getting Started
    • Quick Start Guide: Prime Color Camera Setup
    • Quick Start Guide: Precision Capture
    • Quick Start Guide: Tutorial Videos
    • Quick Start Guide: Active Marker Tracking
    • Quick Start Guide: Outdoor Tracking Setup
  • HARDWARE
    • Cameras
      • Ethernet Cameras
        • PrimeX 120
        • PrimeX 41
        • PrimeX 22
        • PrimeX 13
        • PrimeX 13W
        • SlimX 13
        • Prime Color
        • VersaX 22
        • VersaX 41
        • VersaX 120
      • USB Cameras
        • Slim 3U
        • Flex 13
        • Flex 3
        • V120:Duo
        • V120:Trio
        • Adjusting Global Origin for Tracking Bars
    • Prepare Setup Area
    • Camera Mount Structures
    • Camera Placement
    • Ethernet Camera Network Setup
      • General Overview and Specs
      • Windows 10 Network Settings
      • Cabling and Load Balancing
      • Switch Configuration for PrimeX 120
      • NETGEAR ProSafe GSM7228S: Disabling the Broadcast Storm Control
      • White/Blacklisting Cameras
    • USB Camera System Setup
      • USB Camera Network Overview and Specs
      • V120:Duo and Trio Setup
      • Tracking Bar Coordinate System
        • Transforming Coordinate System: Global to Local
    • Aiming and Focusing
    • Camera Status Indicators
  • MOTIVE
    • Installation and License Activation
    • Motive Basics
    • Calibration
      • .mcal XML Calibration Files
      • Continuous Calibration
      • Continuous Calibration (Info Pane)
      • Calibration Squares
    • Markers
    • Assets
      • Gizmo Tool: Translate, Rotate, and Scale
    • Rigid Body Tracking
      • Aligning Rigid Body Pivot Point with a Replicated 3D Model
    • Skeleton Tracking
    • Trained Markersets
    • IMU Sensor Fusion
    • Data Recording
      • Data Types
    • Labeling
    • Data Editing
    • Data Export
      • Data Export: BVH
      • Data Export: C3D
      • Data Export: CSV
      • Data Export: FBX
      • Data Export: TRC
    • Data Streaming
    • Camera Video Types
    • Audio Recording
    • Motive HotKeys
    • Measurement Probe Kit Guide
    • Motive Batch Processor
    • Reconstruction and 2D Mode
  • MOTIVE UI PANES
    • Settings
      • Settings: General
      • Settings: Assets
      • Settings: Live Pipeline
      • Settings: Streaming
      • Settings: Views
      • Settings: Mouse and Keyboard
      • Settings: Audio
    • Assets Pane
    • Builder Pane
    • Constraints Pane
      • Constraints XML Files
    • Calibration Pane
    • Data Pane
    • Devices Pane
    • Edit Tools Pane
    • Graph View Pane
    • Info Pane
    • Labels Pane
    • Log Pane
    • Probe Pane
    • Properties Pane
      • Properties Pane: Camera
      • Properties Pane: Force Plates
      • Properties Pane: NI-DAQ
      • Properties Pane: OptiHub2
      • Properties Pane: Rigid Body
      • Properties Pane: Skeleton
      • Properties Pane: Take
      • Properties Pane: Trained Markerset
      • Properties Pane: eSync2
    • Status Panel
    • Toolbar/Command Bar
    • Control Deck
    • Viewport
  • PLUGINS
    • OptiTrack Blender Plugin
      • OptiTrack Blender Plugin
    • OptiTrack Unreal Engine Plugin
      • Unreal Engine: OptiTrack Live Link Plugin
        • Quick Start Guide: Real-Time Retargeting in Unreal Engine with Live Link Content
        • Unreal Editor for Fortnite (UEFN): OptiTrack Plugin for Live Link Hub
        • Unreal Engine: Live Link Camera Stream Setup
        • Live Link Content: Active Puck Static Meshes
      • Unreal Engine: MotionBuilder Workflow
      • Unreal Engine: HMD Setup
      • Unreal Engine VCS Inputs
    • OptiTrack Unity Plugin
      • Unity: HMD Setup
    • OptiTrack OpenVR Driver
    • OptiTrack MATLAB Plugin
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
    • OptiTrack Peripheral API
    • External Plugins
      • Houdini 19 Integration
  • ACTIVE COMPONENTS
    • Active Components Hardware
      • Active Puck
      • Wired AnchorPuck
      • CinePuck
      • Wired CinePuck
      • BaseStation
      • Information for Assembling the Active Tags
      • Manus Glove Setup
    • Configuration
      • Active Batch Programmer
      • Active Hardware Configuration: PuTTY
      • Active Component Firmware Compatibility
    • Active Marker Tracking
      • Active Finger Marker Set
  • SYNCHRONIZATION
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
    • Synchronization Setup
    • OptiTrack Timecode
  • VIRTUAL PRODUCTION
    • Unreal Engine: OptiTrack InCamera VFX
    • Entertainment Marker Sets
    • PrimeX 41
  • MOVEMENT SCIENCES
    • Movement Sciences Hardware
      • General Motive Force Plate Setup
      • AMTI Force Plate Setup
      • Bertec Force Plate Setup
      • Kistler Force Plate Setup
      • Delsys EMG Setup
      • NI-DAQ Setup
      • Multiple Device Setup
    • Movement Sciences Marker Sets
      • Biomechanics Marker Sets
      • Biomech (57)
      • Rizzoli Marker Sets
    • For Visual3D Users
    • Prime Color Camera Setup
      • Prime Color Setup: Required Components
      • Prime Color Setup: Hardware Setup
      • Prime Color Camera Setup: Camera Settings
      • Prime Color Camera Setup: Prime Color FS Calibration
      • Prime Color Setup: Data Recording / Export
      • Prime Color Camera Setup: FAQ / Troubleshooting
      • Prime Color Camera Setup: Windows Network Settings
  • VIRTUAL REALITY
    • VR Plugins
      • VR Unreal Engine
        • OptiTrack Unreal Engine Plugin
        • Unreal Engine: OptiTrack Live Link Plugin
          • UE5.1 Live Link Retarget External Workaround
        • Unreal Engine VCS Inputs
      • VR Unity
        • OptiTrack Unity Plugin
      • VR OpenVR
        • OptiTrack OpenVR Driver
    • VR HMD Setup
      • Unreal Engine: HMD Setup
      • Unity: HMD Setup
      • Manually Calibrating the HMD Pivot Point
      • Sync Configuration with an HTC Vive System
    • SlimX 13
    • Active Marker Tracking
      • Active Finger Marker Set
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
  • ANIMATION
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
  • ROBOTICS
    • MoCap4ROS2 Setup
    • OptiTrack Robot Applications
    • Outdoor Tracking Setup
  • DEVELOPER TOOLS
    • Developer Tools Overview
    • Camera SDK
      • Class: cCameraModule
      • Class: cUID
    • Motive API
      • Motive API: Quick Start Guide
      • Motive API Overview
      • Motive API: Function Reference
      • Motive API Camera Calibration
    • NatNet SDK
      • NatNet 4.1
      • NatNet: Class/Function Reference
      • NatNet: Creating a Managed (C sharp) Client Application
      • NatNet: Creating a Native (C++) Client Application
      • NatNet: Data Types
      • NatNet: Matlab Wrapper
      • NatNet: Migration to NatNet 3.0 libraries
      • NatNet: Remote Requests/Commands
      • NatNet: Sample Projects
      • NatNet: Unicast Data Subscription Commands
      • Latency Measurements
    • VRPN Sample
    • Peripheral API: Glove Devices
  • SKELETON MARKER SETS
    • Full Body
      • Baseline (41)
      • Core (50)
      • Biomech (57)
      • Conventional (39)
    • Full Body + Fingers
      • Baseline + Passive Fingers (49)
      • Baseline + Active Fingers (57)
      • Core + Passive Fingers (54)
      • Core + Active Fingers (62)
    • Upper
      • Baseline Upper (25)
      • Conventional Upper (27)
    • Lower
      • Baseline Lower (20)
      • Helen Hayes Lower (19)
      • Conventional Lower (16)
    • Hand and Fingers
      • Left/Right Hand (4) Active
      • Left/Right Hand (10) Active + Passive
      • Active Finger Marker Set
    • Glove Device Setup
      • Manus Glove Setup
      • StretchSense Glove Setup
    • Rizzoli Marker Sets
    • Entertainment Marker Sets
    • Rigid Body Skeleton Marker Set
  • GENERAL TROUBLESHOOTING
    • Licensing Troubleshooting
    • Windows 11 Optimization for Realtime Applications
    • Network Troubleshooting
    • Troubleshooting Q&A
    • Running Motive on High DPI Displays
    • Firewall Settings
Powered by GitBook
On this page
  • Ethernet Camera System
  • Main Components
  • Ethernet Cable Requirements
  • Network Switch Requirement and Setup
  • General Questions
  • Troubleshooting

Was this helpful?

Export as PDF
  1. HARDWARE
  2. Ethernet Camera Network Setup

General Overview and Specs

General specifications to setup an OptiTrack camera system on an Ethernet network.

PreviousEthernet Camera Network SetupNextWindows 10 Network Settings

Was this helpful?

Please see our and pages for detailed setup instructions for an Ethernet camera system.

Ethernet Camera System

An Ethernet camera system uses Ethernet switches and cables to connect to the Motive PC. Ethernet-based camera models include PrimeX series (PrimeX 13, 13W, 22, 41, 120), SlimX series (SlimX 13, 120), and Prime Color models.

Ethernet cables not only offer faster data transfer rates, but they also provide power over Ethernet to each camera while transferring the data to the host PC. This reduces the number of cables required and simplifies the overall setup. With a maximum length of 100m, Ethernet cables allow coverage over large volumes.

Main Components

  • Host PC with an isolated network card for the camera system (PCI/e NIC)

  • Ethernet Cameras

  • Ethernet cables

  • Ethernet PoE/PoE+/PoE++ Switch(es)

  • Uplink switch (for a large camera count setup)

  • The eSync2 (optional for synchronizations)

Ethernet Cable Requirements

Cable Type

There are multiple categories of Ethernet cables, and each has different specifications for maximum data transmission rate and cable length. For an Ethernet based system, Cat6 or above Gigabit Ethernet cables should be used. 10 Gigabit Ethernet cables – Cat6a or above — are recommended in conjunction with a 10 Gigabit uplink switch for the connection between the uplink switch and the host PC in order to accommodate for high data traffic.

Note

10Gb uplink switches, NICs, and cables are recommended for large camera counts or high data cameras like the Prime Color cameras. Typically 1Gb switches, NICs, and cables should be enough to accommodate smaller and moderately sized systems. If you're unsure whether you need more than 1Gb, please contact one of our or see our page for more information.

Electromagnetic Shielding

We recommend using only cables that have electromagnetic interference shielding. If unshielded cables are used, cables in close proximity to each other have the potential to create data transfer interference and cause cameras to stall in Motive.

Unshielded cables do not protect the cameras from Electrostatic Discharge (ESD), which can damage the camera. Do not use unshielded cables in environments where ESD exposure is a risk.

Network Switch Requirement and Setup

Our current general standard for network switches are:

  • PoE ports with at least 1 Gigabit of data transfer for each port.

Switch Setup

We thoroughly test and validate the switches we offer for quality and load balancing, and ship all products pre-configured for easy installation right out of the box.

Our team cannot support switches that were not purchased from OptiTrack.

General Questions

Q : Which camera models can be used together in the same system?

A: OptiTrack camera models are categorized by the connector cable type: USB or Ethernet. Generally, cameras that use the same cable type and sync mode can operate together within the same system.

Any PrimeX Series of cameras can be used together along with SlimX 13 and Prime Color cameras. Older Prime models are also compatible with newer PrimeX series cameras.

Troubleshooting

Q : [Ethernet Cameras] PrimeX series, or SlimX 13, cameras dropping 2D frames.
  • Disable any firewall or anti-virus software on the host PC, which can interfere with the camera network and cause frame drops.

  • Use a dedicated network interface controller (NIC) card to uplink the camera system to the host PC. Ethernet adapters on common motherboards are ill-suited for receiving camera data.

  • Ensure the network card (NIC) driver is to up-to-date.

  • If you have an eSync in the system, connect it to the aggregator switch, where it will provide more stable synchronization between the cameras.

Q : [Ethernet cameras] Cameras not detected at all.

A: If you have all of the cameras connected as instructed and cameras are still not showing up in Motive, run ipconfig from a command window and check if an IPv4 IP is assigned to the network adapter that connects to the camera switch.

If no IP is assigned, check the following:

  • Disable any firewall or anti-virus software and check again to see if it resolves. Often, these software blocks the camera network.

  • Update the network card driver.

  • Make sure nothing is misconfigured on the network switches. Some switches have its own traffic control tools that might interfere with how the camera data and the sync signals are transmitted.

If an IP address is assigned, make sure the installed version of Motive supports the cameras. If the cameras are not compatible with the version in use, they will not appear in Motive.

  • download and install a compatible version.

A power budget that is able to support the desired number of cameras. If the number of cameras exceeds the power budget of a single switch, additional switches may be used, with an uplink switch to connect the switches. Please see the page for more information.

For specific brands/models of switches, please .

For product specifications, please visit the section of our website. for additional information.

For issues connecting the cameras to the switches provided by OptiTrack, please see the page or contact our .

A: 2D frame drops are logged under the and can also be seen in the . It will be indicated with a warning sign next to the corresponding camera. If the system continues to drop 2D frames, it means there is a problem with receiving the camera data. In many cases, this occurs due to networking problems.

To narrow down the issue, disable the in the Properties pane for that camera and check if the frames are still dropping. If it stops, the problem is associated with either the software configuration or CPU processing. If frames continue to drop, then the problem could be narrowed down to the network configuration, which may be resolved by doing the following:

If the cameras are still not detected, . Launch Motive and note how the back LED lights on the cameras are flashing. This will help Support troubleshoot the issue.

Check the serial numbers for the cameras against the compatibility notes for your version on our page.

Windows 10 Network Settings
Cabling and Load Balancing
Sales Engineers
Cabling and Load Balancing
Cabling and Load Balancing
contact us
Sync and Networking Accessories
Contact Sales
Cabling and Load Balancing
support team
Log pane
Devices pane
contact OptiTrack support
Motive Downloads
real-time reconstruction