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v3.2
v3.2
  • OptiTrack Documentation
  • WHAT'S NEW
    • What's New in Motive 3.2
  • QUICK START GUIDES
    • Quick Start Guide: Getting Started
    • Quick Start Guide: Prime Color Camera Setup
    • Quick Start Guide: Precision Capture
    • Quick Start Guide: Tutorial Videos
    • Quick Start Guide: Active Marker Tracking
    • Quick Start Guide: Outdoor Tracking Setup
  • HARDWARE
    • Cameras
      • Ethernet Cameras
        • PrimeX 120
        • PrimeX 41
        • PrimeX 22
        • PrimeX 13
        • PrimeX 13W
        • SlimX 13
        • Prime Color
        • VersaX 22
        • VersaX 41
        • VersaX 120
      • USB Cameras
        • Slim 3U
        • Flex 13
        • Flex 3
        • V120:Duo
        • V120:Trio
        • Adjusting Global Origin for Tracking Bars
    • Prepare Setup Area
    • Camera Mount Structures
    • Camera Placement
    • Ethernet Camera Network Setup
      • General Overview and Specs
      • Windows 10 Network Settings
      • Cabling and Load Balancing
      • Switch Configuration for PrimeX 120
      • NETGEAR ProSafe GSM7228S: Disabling the Broadcast Storm Control
      • White/Blacklisting Cameras
    • USB Camera System Setup
      • USB Camera Network Overview and Specs
      • V120:Duo and Trio Setup
      • Tracking Bar Coordinate System
        • Transforming Coordinate System: Global to Local
    • Aiming and Focusing
    • Camera Status Indicators
  • MOTIVE
    • Installation and License Activation
    • Motive Basics
    • Calibration
      • .mcal XML Calibration Files
      • Continuous Calibration
      • Continuous Calibration (Info Pane)
      • Calibration Squares
    • Markers
    • Assets
      • Gizmo Tool: Translate, Rotate, and Scale
    • Rigid Body Tracking
      • Aligning Rigid Body Pivot Point with a Replicated 3D Model
    • Skeleton Tracking
    • Trained Markersets
    • IMU Sensor Fusion
    • Data Recording
      • Data Types
    • Labeling
    • Data Editing
    • Data Export
      • Data Export: BVH
      • Data Export: C3D
      • Data Export: CSV
      • Data Export: FBX
      • Data Export: TRC
    • Data Streaming
    • Camera Video Types
    • Audio Recording
    • Motive HotKeys
    • Measurement Probe Kit Guide
    • Motive Batch Processor
    • Reconstruction and 2D Mode
  • MOTIVE UI PANES
    • Settings
      • Settings: General
      • Settings: Assets
      • Settings: Live Pipeline
      • Settings: Streaming
      • Settings: Views
      • Settings: Mouse and Keyboard
      • Settings: Audio
    • Assets Pane
    • Builder Pane
    • Constraints Pane
      • Constraints XML Files
    • Calibration Pane
    • Data Pane
    • Devices Pane
    • Edit Tools Pane
    • Graph View Pane
    • Info Pane
    • Labels Pane
    • Log Pane
    • Probe Pane
    • Properties Pane
      • Properties Pane: Camera
      • Properties Pane: Force Plates
      • Properties Pane: NI-DAQ
      • Properties Pane: OptiHub2
      • Properties Pane: Rigid Body
      • Properties Pane: Skeleton
      • Properties Pane: Take
      • Properties Pane: Trained Markerset
      • Properties Pane: eSync2
    • Status Panel
    • Toolbar/Command Bar
    • Control Deck
    • Viewport
  • PLUGINS
    • OptiTrack Blender Plugin
      • OptiTrack Blender Plugin
    • OptiTrack Unreal Engine Plugin
      • Unreal Engine: OptiTrack Live Link Plugin
        • Quick Start Guide: Real-Time Retargeting in Unreal Engine with Live Link Content
        • Unreal Editor for Fortnite (UEFN): OptiTrack Plugin for Live Link Hub
        • Unreal Engine: Live Link Camera Stream Setup
        • Live Link Content: Active Puck Static Meshes
      • Unreal Engine: MotionBuilder Workflow
      • Unreal Engine: HMD Setup
      • Unreal Engine VCS Inputs
    • OptiTrack Unity Plugin
      • Unity: HMD Setup
    • OptiTrack OpenVR Driver
    • OptiTrack MATLAB Plugin
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
    • OptiTrack Peripheral API
    • External Plugins
      • Houdini 19 Integration
  • ACTIVE COMPONENTS
    • Active Components Hardware
      • Active Puck
      • Wired AnchorPuck
      • CinePuck
      • Wired CinePuck
      • BaseStation
      • Information for Assembling the Active Tags
      • Manus Glove Setup
    • Configuration
      • Active Batch Programmer
      • Active Hardware Configuration: PuTTY
      • Active Component Firmware Compatibility
    • Active Marker Tracking
      • Active Finger Marker Set
  • SYNCHRONIZATION
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
    • Synchronization Setup
    • OptiTrack Timecode
  • VIRTUAL PRODUCTION
    • Unreal Engine: OptiTrack InCamera VFX
    • Entertainment Marker Sets
    • PrimeX 41
  • MOVEMENT SCIENCES
    • Movement Sciences Hardware
      • General Motive Force Plate Setup
      • AMTI Force Plate Setup
      • Bertec Force Plate Setup
      • Kistler Force Plate Setup
      • Delsys EMG Setup
      • NI-DAQ Setup
      • Multiple Device Setup
    • Movement Sciences Marker Sets
      • Biomechanics Marker Sets
      • Biomech (57)
      • Rizzoli Marker Sets
    • For Visual3D Users
    • Prime Color Camera Setup
      • Prime Color Setup: Required Components
      • Prime Color Setup: Hardware Setup
      • Prime Color Camera Setup: Camera Settings
      • Prime Color Camera Setup: Prime Color FS Calibration
      • Prime Color Setup: Data Recording / Export
      • Prime Color Camera Setup: FAQ / Troubleshooting
      • Prime Color Camera Setup: Windows Network Settings
  • VIRTUAL REALITY
    • VR Plugins
      • VR Unreal Engine
        • OptiTrack Unreal Engine Plugin
        • Unreal Engine: OptiTrack Live Link Plugin
          • UE5.1 Live Link Retarget External Workaround
        • Unreal Engine VCS Inputs
      • VR Unity
        • OptiTrack Unity Plugin
      • VR OpenVR
        • OptiTrack OpenVR Driver
    • VR HMD Setup
      • Unreal Engine: HMD Setup
      • Unity: HMD Setup
      • Manually Calibrating the HMD Pivot Point
      • Sync Configuration with an HTC Vive System
    • SlimX 13
    • Active Marker Tracking
      • Active Finger Marker Set
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
  • ANIMATION
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
  • ROBOTICS
    • MoCap4ROS2 Setup
    • OptiTrack Robot Applications
    • Outdoor Tracking Setup
  • DEVELOPER TOOLS
    • Developer Tools Overview
    • Camera SDK
      • Class: cCameraModule
      • Class: cUID
    • Motive API
      • Motive API: Quick Start Guide
      • Motive API Overview
      • Motive API: Function Reference
      • Motive API Camera Calibration
    • NatNet SDK
      • NatNet 4.1
      • NatNet: Class/Function Reference
      • NatNet: Creating a Managed (C sharp) Client Application
      • NatNet: Creating a Native (C++) Client Application
      • NatNet: Data Types
      • NatNet: Matlab Wrapper
      • NatNet: Migration to NatNet 3.0 libraries
      • NatNet: Remote Requests/Commands
      • NatNet: Sample Projects
      • NatNet: Unicast Data Subscription Commands
      • Latency Measurements
    • VRPN Sample
    • Peripheral API: Glove Devices
  • SKELETON MARKER SETS
    • Full Body
      • Baseline (41)
      • Core (50)
      • Biomech (57)
      • Conventional (39)
    • Full Body + Fingers
      • Baseline + Passive Fingers (49)
      • Baseline + Active Fingers (57)
      • Core + Passive Fingers (54)
      • Core + Active Fingers (62)
    • Upper
      • Baseline Upper (25)
      • Conventional Upper (27)
    • Lower
      • Baseline Lower (20)
      • Helen Hayes Lower (19)
      • Conventional Lower (16)
    • Hand and Fingers
      • Left/Right Hand (4) Active
      • Left/Right Hand (10) Active + Passive
      • Active Finger Marker Set
    • Glove Device Setup
      • Manus Glove Setup
      • StretchSense Glove Setup
    • Rizzoli Marker Sets
    • Entertainment Marker Sets
    • Rigid Body Skeleton Marker Set
  • GENERAL TROUBLESHOOTING
    • Licensing Troubleshooting
    • Windows 11 Optimization for Realtime Applications
    • Network Troubleshooting
    • Troubleshooting Q&A
    • Running Motive on High DPI Displays
    • Firewall Settings
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On this page
  • General Windows Setup
  • Debloat Windows
  • Windows Settings
  • Network Setup in Windows
  • Switch Settings
  • NIC Settings

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  1. HARDWARE
  2. Ethernet Camera Network Setup

Windows 10 Network Settings

PreviousGeneral Overview and SpecsNextCabling and Load Balancing

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General Windows Setup

Debloat Windows

You'll want to remove as much bloatware from your PC in order to optimize your system and make sure minimal unnecessary background processes are running. Background process can take up valuable CPU resources from Motive and cause frame drops while running your camera system.

There are many external resources in order to remove unused apps and halt unnecessary background processes, so they will not be covered within the scope of this page.

Windows Settings

Firewall and Antivirus Settings

As a general rule for all OptiTrack camera systems, you'll want to disable all Windows firewalls and either disable or remove any Antivirus software. If firewalls and Antivirus software is enabled, this will cause frame drops while running your camera system.

Priority

In order for Motive to run above other processes, you'll need to change the Priority of Motive.exe to High.

  • Right Click on the Motive shortcut from your Desktop

  • In the Target: text field enter the below path, this will allow Motive to run at High Priority that will persist from closing and reopening Motive.

C:\Windows\System32\cmd.exe /C start "" /high "C:\Program Files\OptiTrack\Motive\Motive.exe"

Please refrain from setting the priority to Realtime. If Realtime is selected, this can cause loss of input control (mouse, keyboard, etc.) since Windows can prioritize Motive above input processes.

Processor Affinity (Optional)

If you're running a system with a CPU with a lower core count, you may need to disable Motive from running on a couple of cores. This will help stabilize the overall system and free up some cores for other Windows required processes.

  • From the Task Manager, navigate to the Details tab and right click on Motive.exe

  • Select Set Affinity

  • From this window, uncheck the cores you wish to disallow Motive.exe to run on.

  • Click OK

Please note that you should only ever disable 2 cores or less to insure Motive still runs smoothly.

We recommend that you start with only one core and work your way up to two if you're still experiencing frame drop issues with your camera system.

Network Setup in Windows

Switch Settings

NIC Settings

NIC

Your Network Interface Card has a few settings that can change in order to optimize your system.

To navigate to the camera network's NIC:

  • Open Windows Settings

  • Select Ethernet from the navigation sidebar

  • Under Related settings select Change adapter options

  • From the Network Connections pop up window, right click on your NIC and select Properites

  • Select the Configure... button and navigate to the Advanced tab

Speed & Duplex

For the Speed and Duplex property, you'll want to change this to the highest throughput of your NIC. If you have a 10Gbps NIC, you'll want to make sure that 10Gbps Full Duplex is selected. This property allows the NIC to operate at it's full range. If this setting is not altered to Full, Windows has the tendency to throttle the NIC throughput causing a 10Gbps NIC to only be sending data at 2Gbps.

Interrupt Moderation

Interrupt Moderation allows the NIC to moderate interrupts. When there is a significant amount of data being uplinked to Motive, this can cause more interrupts to occur thus hindering the system performance. You'll want to Disable this property.

After the above properties have been applied, the NIC will need to go through a reboot process. This process is automatic, however, it will make it appear that your camera network is down for a few minutes. This is normal and once the NIC is rebooted, should begin to work as expected.

NIC Adapters (Laptop)

Although not recommended, you may use a laptop PC to run a larger or Prime Color Camera system. When using a laptop PC, you'll need to use an external network adapter for. The above settings will typically not apply to these types of adapters, so no properties will need to changed.

It is important to use a Thunderbolt port adapter with corresponding Thunderbolt ports on your laptop as opposed to a standard USB-C adapters/ports.

The settings below are generally for larger camera setups and Prime Color camera setups. Typically, smaller systems will not need to use the settings below. When in doubt, please reach out to our team.

In most cases your switch settings will not be required to be altered. However, if your switch has built in , you'll want to disable this feature.

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