Camera Status Indicators

This page includes information on the status indicator lights on the OptiTrack Ethernet cameras.

PrimeX Series

Status Ring Light

The PrimeX Series cameras have a front mounted status ring light to indicate the state of the Motive software and firmware updates on the cameras. The following table lists the default ring light color associated with the state of Motive.

Status Ring Light Colors

Bottom Left Display

On every PrimeX camera there is an additional display in the bottom left corner of the face of the camera.

Bottom Left Display Values

Changing Status Ring Light

If for any reason you need to change the status ring light you can do so by going into Settings and under General click on the color box next to the status you would like to change. This will bring up a color picker window where you can choose a solid color or choose mutli-color to oscillate between colors. You also have the ability to save a color to your color library to apply it to other statuses.

Turning off Aim Assist Button LED

In order to disable the aim assist button LED on the back of PrimeX cameras, you simply set it to False in Application Settings under General. You can find this under Aim Assist > Aiming Button LED.

Back Light

The PrimeX Series cameras also have a status indicator on the back panel and indicate the state of the camera only. When changing to a new version of Motive, the camera will need a firmware update in order to communicate to the new version. Firmware updates are automatic when starting Motives. If the camera's firmware updates to a new version of Motive, running an older version of Motive will cause the firmware to necessarily revert back to an older version of firmware. This process is automatic as well.

Back Ring Light Colors

Updating Firmware

When changing versions of Motive, a firmware update is needed. This process is automatic when opening the software and the status ring light and back ring light show the state, as described in the table above, of the camera during this process. The camera should not be unplugged during a firmware reset or firmware update. Give the camera time to finish this process before turning off the software.

If a camera doesn't update its firmware with the rest of the cameras, it will not get loaded into Motive. Wait for all cameras that are updating to finish, then restart Motive. The cameras that failed to update will now update. This could be caused by miscommunication between the switch when loading in numerous cameras.

Slim 13E

Front LED

Back Light

Like PrimeX series cameras, SlimX 13 cameras also have a status indicator on the back panel and indicate the state of the camera.

Back Ring Light Colors

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