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v3.0
v3.0
  • OptiTrack Documentation
  • WHAT'S NEW
    • What's New in Motive 3.0
    • Unreal Engine: OptiTrack InCamera VFX
  • QUICK START GUIDES
    • Quick Start Guide: Getting Started
    • Quick Start Guide: Prime Color Camera Setup
    • Quick Start Guide: Precision Capture
    • Quick Start Guide: Tutorial Videos
    • Quick Start Guide: Active Marker Tracking
    • Quick Start Guide: Outdoor Tracking Setup
  • HARDWARE
    • Cameras
      • Ethernet Cameras
        • PrimeX 41
        • PrimeX 22
        • PrimeX 13
        • PrimeX 13W
        • SlimX 13
        • Prime Color
      • USB Cameras
        • Slim 3U
        • Flex 13
        • Flex 3
        • Duo 3
        • Trio 3
        • Adjusting Global Origin for Tracking Bars
    • Prepare Setup Area
    • Camera Mount Structures
    • Camera Placement
    • Ethernet Camera Network Setup
      • General Overview and Specs
      • Windows 10 Network Settings
      • Cabling and Load Balancing
      • NETGEAR ProSafe GSM7228S: Disabling the Broadcast Storm Control
      • White/Blacklisting Cameras
    • USB Camera System Setup
    • Aiming and Focusing
    • Camera Status Indicators
  • MOTIVE
    • Installation and Activation
    • Motive Basics
    • Calibration
      • Continuous Calibration
      • Calibration Squares
    • Markers
    • Assets
      • Gizmo Tool: Translate, Rotate, and Scale
    • Rigid Body Tracking
      • Aligning Rigid Body Pivot Point with a Replicated 3D Model
    • Skeleton Tracking
    • Data Recording
      • Data Types
    • Labeling
    • Data Editing
    • Data Export
      • Data Export: BVH
      • Data Export: C3D
      • Data Export: CSV
      • Data Export: FBX
      • Data Export: TRC
    • Data Streaming
    • Camera Video Types
    • Audio Recording
    • Motive HotKeys
    • Measurement Probe Kit Guide
    • Motive Batch Processor
    • Reconstruction and 2D Mode
  • MOTIVE UI PANES
    • Settings
      • Settings: General
      • Settings: Assets
      • Settings: Live Pipeline
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    • Assets Pane
    • Builder Pane
    • Constraints Pane
      • Constraints XML Files
    • Calibration Pane
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    • Devices Pane
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    • Info Pane
    • Labels Pane
    • Log Pane
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    • Properties Pane
      • Properties Pane: Camera
      • Properties Pane: Force Plates
      • Properties Pane: NI-DAQ
      • Properties Pane: OptiHub2
      • Properties Pane: Rigid Body
      • Properties Pane: Skeleton
      • Properties Pane: Take
      • Properties Pane: eSync2
    • Status Panel
    • Toolbar/Command Bar
    • Control Deck
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  • PLUGINS
    • OptiTrack Unreal Engine Plugin
      • Unreal Engine: OptiTrack Live Link Plugin
        • UE5.1 Live Link Retarget External Workaround
      • Unreal Engine: OptiTrack Streaming Client Plugin
      • Unreal Engine: HMD Setup
      • Unreal Engine: MotionBuilder Workflow
      • Unreal Engine VCS Inputs
    • OptiTrack Unity Plugin
      • Unity: HMD Setup
    • OptiTrack OpenVR Driver
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
    • OptiTrack Peripheral API
    • External Plugins
      • Houdini 19 Integration
  • ACTIVE COMPONENTS
    • Active Components Hardware
      • Active Puck
      • CinePuck
      • BaseStation
      • Information for Assembling the Active Tags
      • Manus Glove Setup
    • Configuration
      • Active Batch Programmer
      • Active Hardware Configuration: PuTTY
      • Active Component Firmware Compatibility
    • Active Marker Tracking
      • Active Finger Marker Set
      • Active Marker Tracking: IMU Setup
  • SYNCHRONIZATION
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
    • Synchronization Setup
    • OptiTrack Timecode
  • VIRTUAL PRODUCTION
    • Unreal Engine: OptiTrack InCamera VFX
    • Entertainment Marker Sets
    • PrimeX 41
  • MOVEMENT SCIENCES
    • Movement Sciences Hardware
      • General Motive Force Plate Setup
      • AMTI Force Plate Setup
      • Bertec Force Plate Setup
      • Kistler Force Plate Setup
      • Delsys EMG Setup
      • NI-DAQ Setup
      • Multiple Device Setup
    • Movement Sciences Marker Sets
      • Biomechanics Marker Sets
      • Biomech (57)
      • Rizzoli Marker Sets
    • For Visual3D Users
    • Prime Color Camera Setup
      • Prime Color Setup: Required Components
      • Prime Color Setup: Hardware Setup
      • Prime Color Camera Setup: Camera Settings
      • Prime Color Camera Setup: Prime Color FS Calibration
      • Prime Color Setup: Data Recording / Export
      • Prime Color Camera Setup: FAQ / Troubleshooting
      • Prime Color Camera Setup: Windows 10 Network Settings
  • VIRTUAL REALITY
    • VR Plugins
      • VR Unreal Engine
        • OptiTrack Unreal Engine Plugin
        • Unreal Engine: OptiTrack Live Link Plugin
          • UE5.1 Live Link Retarget External Workaround
        • Unreal Engine: OptiTrack Streaming Client Plugin
        • Unreal Engine VCS Inputs
      • VR Unity
        • OptiTrack Unity Plugin
      • VR OpenVR
        • OptiTrack OpenVR Driver
    • VR HMD Setup
      • Unreal Engine: HMD Setup
      • Unity: HMD Setup
      • Manually Calibrating the HMD Pivot Point
      • Sync Configuration with an HTC Vive System
    • SlimX 13
    • Active Marker Tracking
      • Active Finger Marker Set
      • Active Marker Tracking: IMU Setup
    • Synchronization Hardware
      • External Device Sync Guide: eSync 2
      • External Device Sync Guide: OptiHub2
  • ANIMATION
    • Autodesk Maya
      • Autodesk Maya: OptiTrack Insight VCS Plugin
    • Autodesk MotionBuilder
      • Autodesk MotionBuilder Plugin
      • Autodesk MotionBuilder: OptiTrack Skeleton Plugin
      • Autodesk MotionBuilder: OptiTrack Optical Plugin
      • Autodesk MotionBuilder: OptiTrack Insight VCS Plugin
      • Autodesk MotionBuilder: Timecode Data
  • ROBOTICS
    • PrimeX 22
    • Outdoor Tracking Setup
  • DEVELOPER TOOLS
    • Developer Tools Overview
    • NatNet SDK
      • NatNet 4.0
      • NatNet: Class/Function Reference
      • NatNet: Creating a Managed (C sharp) Client Application
      • NatNet: Creating a Native (C++) Client Application
      • NatNet: Data Types
      • NatNet: Matlab Wrapper
      • NatNet: Migration to NatNet 3.0 libraries
      • NatNet: RebroadcastMotiveData Sample
      • NatNet: Remote Requests/Commands
      • NatNet: Sample Projects
      • NatNet: Unicast Data Subscription Commands
      • Latency Measurements
    • Motive API
      • Motive API: Quick Start Guide
      • Motive API Overview
      • Motive API: Function Reference
      • Motive API Camera Calibration
    • Camera SDK
  • SKELETON MARKER SETS
    • Full Body
      • Baseline (41)
      • Core (50)
      • Biomech (57)
      • Conventional (39)
    • Full Body + Fingers
      • Baseline + Passive Fingers (49)
      • Baseline + Active Fingers (57)
      • Core + Passive Fingers (54)
      • Core + Active Fingers (62)
    • Upper
      • Baseline Upper (25)
      • Conventional Upper (27)
    • Lower
      • Baseline Lower (20)
      • Helen Hayes Lower (19)
      • Conventional Lower (16)
    • Hand and Fingers
      • Left/Right Hand (4) Active
      • Left/Right Hand (10) Active + Passive
      • Active Finger Marker Set
    • Glove Device Setup
      • Manus Glove Setup
      • StretchSense Glove Setup
    • Rizzoli Marker Sets
    • Entertainment Marker Sets
    • Rigid Body Skeleton Marker Set
  • GENERAL TROUBLESHOOTING
    • Network Troubleshooting
    • Authenticating Cameras Without an Internet Connection
    • Troubleshooting Q&A
    • Running Motive on High DPI Displays
    • Firewall Settings
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On this page
  • Ethernet Camera System
  • Main Components
  • Ethernet Cable Requirements
  • Network Switch Requirement and Setup
  • General Questions
  • Troubleshooting

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  1. HARDWARE
  2. Ethernet Camera Network Setup

General Overview and Specs

PreviousEthernet Camera Network SetupNextWindows 10 Network Settings

Last updated 1 year ago

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This page provides the general specifications for an OptiTrack camera setup. Please see our and pages for more detailed instructions on how to setup your Ethernet camera system.

Ethernet Camera System

An Ethernet camera system networks via Ethernet cables. Ethernet-based camera models include PrimeX series (PrimeX 13, 13W, 22, 41), SlimX 13, and Prime Color models. Ethernet cables not only offer faster data transfer rates, but they also provide power over Ethernet to each camera while transferring the data to the host PC. This reduces the number of required cables and simplifies the overall setup. Furthermore, Ethernet cables have much longer length capability (up to 100m), allowing the systems to cover large volumes.

Main Components

  • Host PC with an isolated network (PCI/e NIC)

  • Ethernet Cameras

  • Ethernet cables

  • Ethernet PoE/PoE+ Switches

  • Uplink switch (for large camera count setup)

  • The eSync (optional for synchronizations)

Ethernet Cable Requirements

Cable Type

There are multiple categories for Ethernet cables, and each has different specifications for maximum data transmission rate and cable length. For an Ethernet based system, Cat6 or above Gigabit Ethernet cables should be used. 10 Gigabit Ethernet cables – Cat6a or above — are recommended in conjunction with a 10 Gigabit uplink switch for the connection between the uplink switch and the host PC in order to accommodate for high data traffic.

Note

10Gb uplink switches, NICs, and cables are recommended for large camera counts or high data cameras like the Prime Color cameras. Typically 1Gb switches, NICs, and cables should be enough to accommodate smaller and moderately sized systems. If you're unsure of whether or not you need more than 1Gb, please contact one of our Sales Engineers or see our page for more information.

Electromagnetic Shielding

We recommend using only cables that have electromagnetic interference shielding. If unshielded cables are used, cables in close proximity to each other have the potential to create data transfer interference and cause cameras to stall in Motive.

Unshielded cables do not protect the cameras from Electrostatic Discharge (ESD), which can damage the camera. Do not use unshielded cables in environments where ESD exposure is a risk.

Network Switch Requirement and Setup

Our current general standard for network switches are:

  • PoE ports with at least 1GB of data transfer for each port.

Switch Setup

If you have a switch that is not purchased from OptiTrack, these are not supported by our support team.

General Questions

Q : Which camera models can be used together in the same system?

A: OptiTrack camera models can be categorized by their connector cable types: USB and Ethernet. Generally, cameras sharing the same cable type and sync mode can operate together within the same system, with the Flex 13 being the only exception.

In Motive 3.0, however, only the Ethernet cameras are compatible with the software. As far as camera to camera compatibility, any PrimeX Series of cameras can be used together along with SlimX 13 and Prime Color cameras. Older Prime models are also compatible with newer PrimeX series cameras.

Troubleshooting

Q : [Ethernet Cameras] PrimeX series, or SlimX 13, cameras dropping 2D frames.
  • Disable any firewall or anti-virus software on the host PC. Often, these software interferes with the camera network and cause frame drops.

  • Use a dedicated network interface controller (NIC) card for uplinking the camera system to the host PC. Ethernet adapters on common motherboards are not well suited for receiving camera data.

  • Update network cade driver to up-to-date.

  • If you have an eSync in the system, connect it to the aggregator switch. It will provide more stable synchronization between the cameras.

Q : [Ethernet cameras] Cameras not detected at all.

A: If you have all of the cameras connected as instructed and cameras are still not showing up in Motive. Run ipconfig on command window and check if an IPv4 IP is assigned to the network adapter that connects to the camera switch. If no IP is assigned, check the following:

  • Disable any firewall or anti-virus software and check again to see if it resolves. Often, these software blocks the camera network.

  • Update the network card driver.

  • Make sure nothing is misconfigured on the network switches. Some switches have its own traffic control tools that might interfere with how the camera data and the sync signals are transmitted.

  • If the cameras are still not detected, contact tech support. When doing so, launch Motive and take a note of the behavior of how the back LED lights on the cameras are flashing. This would be helpful when troubleshooting the issue.

A power budget that is able to support the desired amount of cameras. If the desired amount of cameras exceeds the power budget of a single switch, additional switches may be used. Please see the section below for more information.

For specific brands/models of switches, please .

For the most part, the switches provided by OptiTrack are ready to go without any need for additional settings or configurations. If you're having issues with setting up your switches provided by OptiTrack please see the Cabling and Load Balancing section below or contact our .

A: 2D frame drops are logged under the and it can also be seen in the . It will be indicated with a warning sign () next to the corresponding camera. You may see a few frame drops when booting up the system or when switching between Live and Edit modes; however, this should occur only momentarily. If the system continues to drop 2D frames, it means there is a problem with receiving the camera data. In many cases, this occurs due to networking problems.

To narrow down the issue, you would want to disable the and check if the frames are still dropping. If it stops, the problem is associated with either software configurations or CPU processing. If it continues to drop, then the problem could be narrowed down to the network configuration, which may be resolved by doing the following:

Windows 10 Network Settings
Cabling and Load Balancing
here
Cabling and Load Balancing
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