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Following the Motive 3.0.2 release, an internet connection is no longer required for initial use of Motive. If you are currently using Motive 3.0.1 or older, please install this new release from our Software webpage. Please note that an internet connection is still required to download Motive.exe from the OptiTrack website.
For some particular setups, you may have a computer that will not have access to the Internet. In this case, there is a workaround to get your computer that is intended for the camera network up and running.
Although this isn't a perfect workaround, it can still help keep your machine isolated from anything other than a camera network.
Luckily, cameras will only ever need to be authenticated to your Security Key once. So if you're able, you can authenticate cameras on a separate machine that is able to access the Internet.
You will also need to create a License .dat file on this machine that you can transfer to your other computer via a USB thumb drive along with a version of Motive installer.
Once you have opened Motive, created the license, and authenticated cameras on your separate computer, you can begin to move everything over to your intended computer.
This includes:
Security Key
License .dat File
Motive 3.x installer (can be downloaded from our website here)
Connecting your uplink switch cable to the intended computer for use
After all of the above has been moved over to the intended machine, you should be able to use your camera network and Motive without issue.
If you're having issues with the above workaround, please reach out to our Support team.
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When setting up your motion capture system, it is recommended that all Windows firewalls to be disabled from your Ethernet camera network. This ensures camera data is transported from the camera switches to the Motive computer or streamed from Motive to another application without dropped frames or lost data.
Basic firewall settings are simple to implement, and any typical user can do so. Advanced firewall settings are less intuitive and should be performed with caution and under the guidance of an OptiTrack Support Engineer or by an IT personnel within your company.
To access basic Windows firewall settings in Windows 10:
You can select the Windows icon from the taskbar then select the Settings cog.
From the Settings window you can then select Network and Internet
This will open the Status window, and from here you can scroll to the bottom to find 'Windows Firewall'
Alternatively, you can either select the Windows icon from taskbar or press the Windows key on your keyboard and search for 'firewall' and select 'Windows Defender Firewall' (be sure to not select 'Windows Defender Firewall with Advanced Security')