Prime Series Status Indicators

Status Ring Light

The Primes Series cameras have a front mounted status ring light to indicate the state of the Motive software and firmware updates on the cameras. The following table lists the default ring light color associated with the state of Motive.

Color	Status	Description	Can Change Color	Photo
Off	Powered & Awaiting Command	When camera is first plugged in the mood ring light will be off until it receives command from Motive	No
Blue and White	Hibernation	Camera is in a low power state. Triggered when closing Motive with cameras powered by the switch.	No
Blue	Live	Actively sending data and receiving commands when loaded into Motive.	Yes
Green	Recording	Camera is sending data to be written to memory or disk.	Yes
None	Playback	Camera is operating but Motive is in Edit Mode.	Yes
Yellow	Selected	Camera is selected in Motive.	Yes
Orange	Reference	Camera is in reference mode. Instead of capturing the marker data, the camera is recording reference video, MJPEG	No
Cycle Red	Firmware Reset	On board flash memory is being reset.	No
Cycle Yellow	Firmware Update	Firmware is being written to flash. On completion, color turns off and camera reboots.	No

Back Ring Light

The Prime Series cameras also have a status indicator on the back panel and indicates the state of the camera only. When changing to a new version of Motive, the camera will need a firmware update in order to communicate to the new version. Firmware updates are automatic when starting Motives. If the cameras firmware updates to a new version of Motive, running an older version of Motive will cause the firmware to necessarily revert back to an older version of firmware. This process is automatic as well.

Color	Status	Description
Green	Initialize Phase 1	Camera is powered and boot loader is running. Preparing to run main firmware.
Yellow	Initialize Phase 2	Firmware is running and switch communication in progress.
Blinking Green	Initialize Phase 3	Switch communication established and awaiting an IP address.
Cyan	Firmware Loading	Host has initiated firmware upload process.
Blinking Yellow	Initialize Phase 4	Camera has fully initialized. In process of synchronizing with camera group or eSync.
Blinking Green	Running	Camera is fully operational and synchronized to the camera group. Ready for data capture.
Blue	Hibernating	Camera is in a low power state and not sending data. Occurs after closing Motive but leaving the cameras connected to the switch.
Alternating Red	Firmware Reset	On board flash memory is being reset.
Alternating Yellow	Firmware Update	Firmware is being written to flash. Numeric display in front will show progress. On completion, the light turns green and camera reboots.

Updating Firmware

When changing versions of Motive, a firmware update is needed. This process is automatic when opening the software and the status ring light and back ring light show the state, as described in the table above, of the camera during this process. The camera should not be unplugged during a firmware reset or firmware update. Give the camera time to finish this process before turning off the software.

If a camera doesn't update its firmware with the rest of the cameras, it will not load into Motive. Wait for all cameras that are updating to finish, then restart Motive. The cameras that failed to update will now update. This could be caused by miscommunication between the switch when loading in numerous cameras.